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Report a non-gas repair

Before you start

Before you report your repair, you can access straightforward guidance and information on some of the basic repair tasks that you can do around your home, in our Handy Hints Booklet.
















Uploading photos

We will only accept the following files as attachments

Images (jpeg, gif, png, tif)

Max upload 15MB for all files combined

Please do not send us photos which are not related to the issue you are reporting.
We advise taking a photo , then uploading this to your device as an image in the file formats above.

As a Local Authority we collect, hold and process information supplied by you in accordance with the Data Protection Act, to allow us to provide services effectively.

You can find out more regarding this and our privacy notice here.

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