Tenant Satisfaction Survey 2024

As a social landlord, Redditch Borough Council (RBC) is accountable to the Regulator of Social Housing.

The regulator has recently introduced a new national standard for assessing the performance of social landlords in providing good quality homes and services in England.

To help measure performance against that new standard, the regulator has also introduced new ‘tenant satisfaction measures’, which social landlords must gather and report annually.

This survey forms part of those measures by gathering tenants’ views and opinions looking back over the last 12 months.

Survey Results

Tenant Satisfaction - Key Survey Results - 2024 UPDATED

Tenant Satisfaction - Landlord Measures - 2024

This page was last updated 14 August 2024