Other support
In addition to the benefits and support services we provide, free, confidential and independent advice and support is available from the following agencies.
FAO Council Tenants
It is very important that you continue to pay your rent, so please get in touch if you are struggling financially or worried about paying your rent. Call us on 01527 587000 Option 1 or email housingrevenue@redditchbc.gov.uk
Contents
- Support in general
- Support with energy and utility charges
- Support with food, furniture and household supplies
- Support with jobs, education and development
- Support for families
- Support if you have a disability
- Support for carers
- Support for older people
- Support with housing, money and debt
- Support with mental health and wellbeing
- Support for young people
Support in general
Bromsgrove and Reddich Knowledge Bank
Explore Redditch and uncover local services nearest to you.
Community Services Directory - Worcestershire
Enables you to search for support or services in your area. You can also register your organisation to appear on the directory for Worcestershire residents to find you.
Bromsgrove and Redditch Network (BARN)
Signposts to a variety of voluntary sector services and helps find the right service if you need help to access food, furniture, school uniform, money advice, support when facing homelessness, disability advice and more. Call 01527 60282 or email office@barn.org.uk
Your local library can provide signposting and referral along with internet/wifi access.
The Sandycroft Centre has been supporting the Redditch community for over 25 years, working with other agencies to provide local services to meet the needs of a diverse community through a ‘One-stop-shop' approach.
Onside advocacy offers help to people facing disadvantage to ensure they are treated fairly as equal citizens, with equal rights and have access to all the right services.
Would you like a FREE Home Fire Safety Check from your local Fire and Rescue team? It includes free smoke alarms and more for those who are eligible.
Support with energy and utility charges
Redditch Energy Advice Service
We provide a free impartial Energy Advise Service delivered by Act on Energy that helps you to cut energy bills, minimise home energy use, reduce carbon emissions and get advice tailored to you. Freephone 0800 988 288
Severn Trent Big Difference Scheme
If your household income is low, you may be entitled to a BIG reduction. If eligible for the scheme, you could receive up to 90% off the average Severn Trent water bill.
Information available, includes reliable hints and tips on how to reduce your energy bills.
Support with food, furniture and household supplies
Provide food parcels for people in financial crisis via referral from their agency network. Please see the website above for details on support and a list of referral agencies who may refer you as part of their ongoing support. Help Through Hardship offer free advice on 0808 208 2138.
Please see the ‘Get Help' section of the Redditch Foodbank website above or call 01527 69161
Community pantry (was at Salters Lane and now at Shrubbery House , 47 Prospect Hill since Feb 2024) where you can join and buy food at a discounted price. For more information see their Facebook @BatchleySupportGroup or call on 01527 457291 or go to https://batchleysupportgroup.com
Love Food Hate Waste - Worcestershire
Advise on how to cut food waste and save money
Mobile App that connects customers to restaurants and stores locally that have unsold food surplus which customers can buy at discounted prices.
Support with jobs, education and development
Find full or part-time work using the GOV.UK "Find a job" service to search and apply for jobs. This service replaced universal jobmatch
Heart of Worcestershire College
Heart of Worcestershire (HOW) College is the largest further education college in Worcestershire County offering a wide range of vocational and technical courses.
People and Skills - UK Shared Prosperity Fund
People & Skills is funded by the UK Shared Prosperity Fund until March 2025. There are several organisations who can provide help and support to access benefits, gain new skills/qualifications and valuable experiences to help secure employment.
Discover over 400 courses and skills programmes to increase your knowledge across a wide range of topics.
Work, Wellbeing and Employment Services - Seetec Pluss
Seetec Pluss work with the DWP to inspire and empower people in work, life and wellbeing.
Support for families
Directory of activities for young residents in Bromsgrove and Redditch for 2024 from the Starting Well Partnership
A leading national charity working with and supporting single parent families offering support around benefits, money management, debt and other issues commonly affect single parents.
Starting Well Partnership supports parents, families, children and young people across Worcestershire to lead happy, healthy and fulfilled lives. Call on 01905 520 032
For free school meals food and activities during the school holidays.
Worcestershire Children First - Free School Meals
Find out if your family is eligible for free school meals and how to apply.
Free school meals are not part of a Universal Credit payment
You need to make a separate application through Worcestershire County Council
Support if you have a disability
DIAL In Worcestershire, is a free and confidential, independent charity, providing Information and Advice Services to those in Bromsgrove, Redditch, and Wyre Forest, on all aspects of living with a disability.
Support for carers
If you are a carer and feel cut off from the information you desperately need, stressed, isolated or overwhelmed in your caring role and live in the Redditch area, then Carers Careline aims to help you tackle all these issues and more.
Worcestershire Association of Carers
Whatever support you need, Worcestershire Association of Carers try and find a way to help you! They provide a wide range of services which have been developed based on what carers tell them.
YSS Worcestershire Young Carers
We’re committed to helping young people and adults overcome adversity, and enabling them to achieve independence.
Support for older people
Did you know Pensioners not receiving pension credit? Or are you a carer? Or have you got a disability?
Did you know you could receive a £75 voucher from Worcestershire Advice Network (WAN) Scheme?
More information at: Worcestershire Advice Network or simply call Age UK on 01905 724294 / 01684 560666
Age UK Bromsgrove, Redditch and Wyre Forest
This local charity aims to make North Worcestershire a better place for people 50+ to grow older, by delivering a range of local services aimed at promoting independence and enabling people to make the most of later life.
Call 01527 570490 or email enquiries@ageukbrwf.org.uk
Support with housing, money and debt
Christians Against Poverty (CAP)
Are you looking for help to get out of debt, find a job, manage your money or gain vital life skills? Christians Against Poverty provide a range of free services across to help you get to where you want to be in life.
Citizens Advice Bromsgrove and Redditch.
A part of the National Citizens Advice Charity working locally offering free, confidential advice and information about benefits, debt, housing and other issues.
Civil Legal Advice (CLA) GOV.UK
Free and confidential Civil Legal Advice for citizens on low incomes to help with a range of problems including debt if you are at risk of losing your home, housing if you are at risk of being evicted or you are homeless.
The Money Advice Service is a free and impartial money advice service set up by the government offering a range of online and phone support to help you improve your finances.
MoneyHelper is here to make your money and pension choices clearer. Here to cut through the complexity, explain what you need to do and how you can do it. Here to put you in control with impartial guidance that's backed by government and to recommend further, trusted support if you need it.
National Debtline is a debt advice charity run by the Money Advice Trust that provides a free confidential debt advice service from expert debt advisors to help you improve your financial situation and take control of your debts.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services.
With 25 years experience Step Change's debt experts provide advice and support to help you achieve long term financial control.
Stop Loan Sharks investigate and prosecute illegal money lenders, and provide support for borrowers.
StreetLink exists to help end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them. Tel: 0300 500 0914.
Support with mental health and wellbeing
If you think you need medical health help right now, call 111 and select the mental health option.
A community hub of wellbeing offering Mental Health and Wellbeing guidance in the heart of Redditch, Worcestershire
Worcestershire NHS Talking Therapies
Tips, resources and where to find help from NHS Herefordshire and Worcestershire Talking Therapies.
Worcestershire Safe Haven, delivered by the charity MIND, runs 7 days a week 18.00 – 01.00 and is based in the Redditch town centre. It provides telephone support and face-to-face appointments to Worcestershire residents who are experiencing a mental health crisis. Offering support and guidance with accessing other services, they can help you manage the difficult times and hold your hand towards better mental wellbeing. Call us on 01905 600400
Mental health support for adults - Worcestershire
Mental health support services available nationally and in Worcestershire
Whatever you're going through, call the Samaritans free any time, from any phone, on 116 123.
Support for young people
NHS Mental health help to children, young people and their families
Mental health support for children, young people and their families across Worcestershire
Emergency accommodation, supported lodgings, support and learning for those aged between 16 and 35
Work together with young people aged 16 - 25yrs who are homeless or at risk of homelessness. Redditch Tel: 01527 592404
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