Help with debt

If you are having difficulty paying bills and managing debts it may help if you speak with us or an advice agency as soon as possible before your problems get out of control.

How we can help

If you are having problems please contact us, we may be able to help. We can discuss and put in place a manageable payment arrangement.

To do this you will need to fill in and send to us a financial statement form showing your income and outgoings.

Based on this statement you can suggest a payment arrangement that is reasonable.

If you are experiencing financial problems or have a low income visit our benefits and financial support section to find out if you could be eligible for Council Tax support or other available support.

How other agencies can help

Free, confidential and independent advice is available from the following agencies.

Citizens Advice Bromsgrove and Redditch.

A part of the National Citizens Advice Charity working locally offering free, confidential advice and information about benefits, debt, housing and other issues.

Civil Legal Advice (CLA) GOV.UK

Free and confidential Civil Legal Advice for citizens on low incomes to help with a range of problems including debt if you are at risk of losing your home, housing if you are at risk of being evicted or you are homeless.

Gingerbread.

A leading national charity working with and supporting single parent families offering support around benefits, money management, debt and other issues that commonly affect single parents.

The Money Advice Service.

The Money Advice Service is a free and impartial money advice service set up by the government offering a range of online and phone support to help you improve your finances.

National Debtline.

National Debtline is a debt advice charity run by the Money Advice Trust that provides a free confidential debt advice service from expert debt advisors to help you improve your financial situation and take control of your debts.

Shelter UK.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services.

Step Change Debt Charity.

With 25 years experience Step Change's debt experts provide advice and support to help you achieve long term financial control.