In this section

Shopmobility

If you have difficulty walking you can register to use our equipment to help you get around Redditch town centre six days a week.

Battery-powered wheelchairs and scooters
Manual wheelchairs
Other mobility equipment
Assisted shopping service
R.A.D.A.R. keys

We will help you with everything, from deciding on the right equipment for you and showing you how to use it, to providing an escort to assist you around - our assisted shopping service (subject to availability, booking essential).

Please note: Prebooking your equipment is essential due to current high demand.

How to register

You must be registered to use Shopmobility. You only need to do this once.

To register we just require two forms of identification, one with your photograph and another with proof of your address.

If you aren’t sure if you have what you need to register, please contact us for advice.

How to book and use the service

Booking is advisable. We advise that you contact us to book 24 hours in advance if possible, so that we can guarantee availability

We will help you to decide on the appropriate equipment for you, then simply collect your equipment, or if you are unable to get to us we can bring equipment to you in the town centre. We will train you on how to use it, and answer any questions.

We can help you to get between your vehicle and our premises, and to carry your shopping and load up your car.

We cannot help you with personal care or to be lifted. If you need this kind of support you will need to bring a helper along with you.

Prices and special offers

**Please note the annual memberships has decreased for 24/25 - Offer for customers who register with both Dial-a-Ride and Shopmobility of £22.00 (£11 per service)

Shopmobility Charges - April 2024

Service	Exempt VAT	Including VAT
Annual membership	£15.00**	£18.00
Annual membership + Dial-A-Ride special offer	£22	NA
Battery Operated Equipment Charge per visit for Redditch residents	£4.70	£5.64
Manual wheelchair per visit for Redditch residents	£3.15	£3.78
Battery Operated Equipment Charge per visit for non-residents	£6.25	£7.50
Manual wheelchair per visit for non-residents	£4.20	£5.04
Pay as you go (no registration fee)	£7.80	£9.36
Assisted Shopping Charge for residents and non residents - Shopmobility equipment (maximum 2 hours assistance)	£12.00 per hour	-
R.A.D.A.R. keys	£5	£5

Map of our area and location

You can find us on the ground floor of Car Park 3, which is at Access 3 off Redditch Ringway B97 4HB.

Here is the area our equipment can be used in:

Here we are on Google Maps:

Opening times and contact details

We are now open 9-4pm Monday-Saturday – closing for lunch on a Saturday and closed on Bank Holidays. Equipment to be returned by 3.40pm

If we are closed, there are a few wheelchairs available from Guest Services within the Kingfisher Centre

To register, book, or simply for more information, here are Redditch Shopmobility's contact details. If you're emailing us, don't forget to include a contact telephone number.