Community transport

Redditch Dial A Ride is a door-to-door transport service for residents of Redditch Borough who cannot use public transport.

Register with us to make any journey within Redditch Borough in our fleet of modern wheelchair accessible minibuses which have low rise steps for easy access.

1. Getting to the shops
2. Visiting family and friends
3. Leisure
4. Medical appointments 
5. Making a travel connection to somewhere outside the borough.

Dial A Ride runs Monday to Friday with first pick-ups from 8.50am and last pick-ups at 4.20pm, except Fridays which are 4pm.

If you are visiting Redditch Town Centre, we can also book you a Shopmobility scooter or wheelchair to meet you when you get there. If you need an escort to push you in your wheelchair around town, we can also arrange this too.

We have regular services to Tesco, Sainsbury’s, Asda, Morrisons and the Kingfisher Centre. Also Support Community Groups such as Age UK, Ecumenical Centre, VIP.

Fares

• Dial a ride journeys for all customers with a concessionary bus pass: £5.00 per single journey (and £6.00 for medical journeys)
• Customers travelling without a concessionary bus pass: £6.00 per single journey (and £7.00 for medical journeys)
• The yearly registration fee: £15.00 for all of our customers
• Customers who register with both dial a ride and shopmobility: £22.00

Spring Newsletter

You will find our Spring 2024 newsletter here

Register for Dial A Ride

Contact us to register for the service. The registration is completed over the telephone, requiring personal details, emergency contact name and phone number, plus bus pass number.

Book a Dial A Ride journey

You can book a journey up to three weeks in advance, we also take bookings at short notice. We can be very busy, so we advise that you book as early as possible.

The service runs Monday to Friday with first pick-ups from 8.50am. Last pick-ups are at 4.20pm, except on Fridays when they are at 4pm.

You can either call us or email us to book, click here to find our telephone number and email address. Booking line is open from 9.00am to 4.30pm Monday – Friday

Please note that the booking line is busiest between 9am and 10.30am.

Pay for it

Payment can be made online here

Extra support from your driver

Dial A Ride is a door-to-door service. Here is what we can and cannot help you with

What extra support can I get from the Dial A Ride driver?

Dial A Ride is a door-to-door service. We can support you by:

1. Carrying your shopping between your front door and our vehicle
2. Pushing your wheelchair between your front door and our vehicle

We cannot support you:

1. With personal care
2. To be lifted

If you need the kind of support that we cannot provide, you will need to bring a helper along with you.

Meet the team

Meet the friendly team behind the Dial-A-Ride service.